Institutional Surveys

Institutional surveys support planning efforts by describing what motivates respondents, what is important to them and what respondents think of our efforts. Satisfaction, service levels and opportunities for improvement are common areas where institutional surveys can generate discussion, help us base decisions on objective information and compare results across time or peers.

As part of VCU’s commitment to continuous improvement, IRDS administers and analyzes several institutional surveys. These surveys provide insight into employee and student satisfaction and engagement. Results can be used by faculty and administrators for recruiting, setting priorities, planning, and demonstrating effectiveness.

SurveyPopulationFrequencyLast Administration

National Survey of Student Engagement

First-year students and seniors

Every 3 years since 2011
(annually before 2011)

Spring 2020

Noel Levitz Student Satisfaction Inventory

All undergraduate (Richmond); All students (Qatar)

Every 3 years since 2009

Fall 2018

Noel Levitz Adult Student Priorities Survey (ASPS)

All graduate and first professional

Every 3 years since 2009

Fall 2018

VCU Campus Culture and Climate Survey

Faculty and Staff

Every 18 months since 2019

Spring 2021

VCU Outcomes Survey

All graduating students & recent graduates (up to 6 months post-graduation

Ongoing since May 2017

Spring 2021

IRDS performs an array of services related to institutional surveys, including working with the vendor to administer the survey, collaborating with campus partners to promote the survey, and analyzing, summarizing, and sharing results with stakeholders. Examples of analyses conducted by IRDS include: examination of sub-group differences, analyses of changes over time, and analyses of items related to specific topics (e.g., advising, student affairs, etc.). Summary reports for the most recent surveys can be found by clicking on the surveys listed above. 

For assistance accessing information related to our programs, please contact the Office of Institutional Research and Decision Support at